PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU)

The PCRRU act as a central, ICT driven public complaint unit of the force. It will take full advantage of ICT and social media platform to interface with the public towards receiving and processing complaints from members of the public and giving requisite feedback on actions taken on such complaints. It is designed to complement existing in – house public complaint monitoring and processing frameworks. The broad objective of the launch of the PCRRU is to entrench police accountability values into our policing system and to galvanize the citizens towards actively participating in the policing framework of the country.

Dedicated Phone Lines at the Command Level

“The numbers are as follows 08067946296; 08063025274; 08063124759; 08113683077; 08097283173; 08089781657; 08126404930: 08081426895”.